Wenn Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. People cannot deny the ways that you impact their life, regardless of how they feel about you.". First you will have an assessment test which is basically you need tackle the time limit. They were lively and effective, and sales increased by 23% in the first 90 days of implementation. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . Able to work under pressure, and possess good problem-solving and communication skills. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. This site is protected by reCAPTCHA and the Google Talk to the interviewer about your career progression and what you would like to see in the future. Followed by 2 technical ,1 managerial round. Anonymous Interview Candidate in Dubai . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Read more interview questions at dnata. Please fill in the following fields with proper details. Adept in general accounting and finance transactions. Strong support professional with a Bachelor of Business Administration (B.B.A.) Perhaps they have multiple departments or locations. "We recently had a big project within our work center. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. Please enable Cookies and reload the page. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. First you will have an assessment test which is basically you need tackle the time limit. "I naturally take on a leader and mentor-ship type of role with my co-workers. Dubai One example of this would be the telephone sales scripts that I crafted for our inside sales team. We will get enough time to answer the question and no need to be hurry. Other21 %. scusiamo se questo pu causarti degli inconvenienti. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. Often we will leave the tasks that we don't like for last in the act of procrastination. The process took 1 week. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Talk to the interviewer about a time when you have been able to stretch company resources. Receiving feedback from a manager or supervisor can be tough. With that said, I love to learn about new resources. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. Onboarding new employees is an expensive and time-consuming endeavor for any employer. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. I have three years' experience in public transport and four years' experience in private transportation. We should prepare about our self very well, I applied online. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. Find additional company focused interview questions by practicing from one of our industry sets. I read through the job description for those and am interested in working my way into a role like that with Dnata one day. Show that you are proud of yourself and your career accomplishments! This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We do not claim our questions will be asked in any interview you may have. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. The typical Dnata Customer Service Agent salary is 16,026 per year. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. First, we get everyone off to a common start. With that said, I can certainly work in an unpredictable environment from time to time. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. I would have participated more in external company events. Aydanos a proteger Glassdoor verificando que eres una persona real. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay "I prefer working in a more predictable environment because I can be more effective in my tasks. Dubai The you ill have a hirevue interview. My experience was great during the interview session. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Sorry I couldn't remember the acronym for one! Some of my favorite recent projects have included X, Y, and Z. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. "My interest is to have a long-term and successful career within transportation infrastructure. "I am happy to comply with any background check required. Are you someone who can handle stress on the job? I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. ", "I would say that I have a demanding task or project, nearly every day. Si continas recibiendo este mensaje, infrmanos del problema Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . I believe there are always opportunities for leadership - you have to keep your eyes open! You cannot change others, but there is always the option to upgrade yourself! Discuss the importance of safety, and what it means to you. "Workplace health and safety are critical topics to me. If I were to be asked to lie, I absolutely would not do that. and Terms of Service apply. Talk to the interviewer about your ability to control pressure in the workplace. My co-worker wanted to go home, and he suggested that I lie about our count. After a week, I was called to report to start my duty. If it's something that catches me by surprise, I usually ask for clarification. Are you able to be productive in any environment? ", "I try always to create 'what-ifs' because I know that plans change and fail. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. - What is the company's primary goal for this position in the next 12 months? Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. When factoring in bonuses and additional . Please help us protect Glassdoor by verifying that you're a Assure the interviewer that you are most willing to comply with any form of background check they require. Free interview details posted anonymously by Dnata interview candidates. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. What is top of mind when it comes to filling this role? Written and technical interview conducted. las molestias. I interviewed at Dnata in Feb 2023. There were a few key takeaways from this experience. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. The two sectors bring their challenges, so it is difficult to choose a preference. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. - Is there any reason why you would not hire me? Privacy Policy Job Location: Dubai, United Arab Emirates. Clark Freeport Zone Followed by 2 technical ,1 managerial round. Ci This experience has broadened my exposure a huge range of individuals. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. 1.Technical 2 technical 3 managerial 3 round of interview. Just yesterday I headed up the installation of a new software module. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? I applied online. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Are there any courses you would recommend I take to round out my experience? I am a firm believer in the idea that feedback should be implemented quickly after it's given. It didn't take much time before our manager noticed this particular individual was slacking. We do this by creating interview questions that we think you might be asked. "If given a choice, I would leave my documentation tasks for last. United Arab Emirates, Corporate Communications Downvote 4. What is the interview process like at Dnata? 3 round of interview. Vocational or Diploma (12+2 or equivalent) desirable but not required. Most frequently, I read Pavement Publications. "I have used a variety of team-based messaging applications. Wir entschuldigen uns fr die Umstnde. "Overall, my career has progressed a touch slower than I would have liked. ", "I try to leave the small, quick tasks for last. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . This allows us to improve and customize your browsing experience. Even if you're not leading a team, you can still demonstrate the qualities of a leader! Working for Dnata gets you recognised and other companies want to grab you. We should prepare about our self very well. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. My criminal record is clean as is my drivers' abstract. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. Caso continue recebendo esta mensagem, We should prepare about our self very well. Once You Subscribed, Don't Forget To Verify It From Your Email Address. It felt great to accomplish so much and receive recognition for my dedication. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. ", "That is a great question, and I appreciate that you consider continued education options for your employees. I worked very hard! ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Would you mind sharing with me your favorite source for transportation-related news?". Timezone:{%selectedMarker.timeZone%} ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. Productive and and excellent work place. - What do you see as the biggest change in this industry over the past 3 years? Therefore, any date prior to 2019 might not be accurate. After a week, I was called to report to start my duty. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. Dates shown above are approximate. para nos informar sobre o problema. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. I couldnt complete the last two. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. I was also processed for final interview. You should also mention any health and safety related training you have taken. I will always be myself and keep my integrity first. Be the first to find this interview helpful, Its all about situation. ". Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. My high grades and great discipline will make me a strong fit for this role with Dnata. Interviews for Top Jobs at Dnata. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. How do you manage the stressful times? how do you handle your stress in a difficult time? I do this to ensure that the more complicated parts of my projects are taken care of right away. It's a better way to conduct such interview method. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. And lastly, do you have internal candidates who are also interviewing for this position?". I have been in the industry 7+ years. The process took 3 days. Philippines, {%selectedMarker.primaryContact%} Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. ", "I find myself getting along with most people at work. Our date tracking prior to 2019 was not accurately kept. "I am always interested in learning more about this industry and the changes that are taking place. In a previous role, our inventory count was off. I was asked did I google it? ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. However, we take things well beyond that initial induction. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Simple and easy to understand the process.