The Privacy Office of the Department of Homeland Security (DHS) operates the Complaint Tracking System (CTS). To apply for SER, submit an application to the Michigan Department of Health and Human Services (MDHHS). an event chronology or timeline, if appropriate. denied or delayed entry into or exit from the U.S. at a port of entry or border crossing, repeatedly referred to additional (secondary) screening can file an inquiry to seek redress, You will receive a determination letter in the mail. Information about the health care programs available through Medicaid and how to qualify. When can I reasonably expect a return phone call? Package/Overnight Delivery: Please contact CRCL for information on sending a package. However, if your caseworker doesnt pick up, leave a message. (links to detailed description of options 1-3 and what If you are experiencing an emergency, please call 911. Report Security Incidents to DHS. June 2009, An official website of the U.S. Department of Homeland Security. Pontiac, Michigan 48342, Office: (248) 338.5507 (** The Complainant is the individual who made the allegation. The Joint Commission Office of Quality Monitoring One Renaissance Boulevard Oakbrook Terrace, IL 60181 Fax to 630-792-5636 or Information about injury and violence prevention programs in Michigan. Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500. IDHS Help Line If there is a deadline involved, or if you cant reach your caseworker, you can request a hearing in writing. Before withdrawing your hearing request, make sure you have proof in writing that the problem will be fixed. The Centralized Intake phone hotline will also remain available and fully staffed for those who prefer to call in their report. You can use the Do-It-Yourself MDHHS Hearing Request to complete your request. Phone (888) 524-9900. CTS is a correspondence workflow management system that assists the DHS Privacy Office (hereinafter referred to as Privacy Office) in responding to complaints, comments, and requests for redress from the public, other government agencies, and the private sector. If necessary, CRCL mayrequest additional information from you in order to determine the appropriate manner to address your concerns. Select Your County for Lawyers and Other Housing Help, MichiganDepartment of Health and Human Services (MDHHS, Michigan Department of Health and Human Services - Hearings and Decisions, Michigan Department of Health and Human Services. Complaint Investigation Unit Provider Information. Secure .gov websites use HTTPS Offending Client Information Who are you reporting? S. Laufer 2000ee-1, CRCL receives allegations involving a range of alleged . reported wrongdoing at DHS, its agencies, and some non-federal employers, Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children. Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST. Find information on how to report issues in the City of Lansing. An official website of the United States government. You can find more information below. Share sensitive information only on official, secure websites. Manager of Patient Experience Most states offer the ability to apply for food assistance program online or in-person at local county offices. An official website of the United States government. One Renaissance Boulevard 50 North Perry Street If you wish to submit an allegation to CRCL without using the optional complaint forms, please provide a detailed written description of the pertinent events via email, fax, phone, or postal mail. You can also fax in the letter. Equal Opportunity, Legal Base, Laws and Reporting Welfare Fraud information. Looking for U.S. government information and services? Report a phishing incident. Each email should be smaller than 10 MB. MDHHS News, Press Releases, Media toolkit, and Media Inquiries. If you want to add another Victim, please click the Add Victim button. This document is not intended to be used for complaints about employment with DHS. Official websites use .gov Generally, its better to send an e-mail than a letter. If you do not know the exact date of your first reporting, please select an approximate date, If you do not know the exact date of the first retaliatory action, please select an approximate date. The Office for Civil Rights and Civil Liberties (CRCL) reviews and investigates civil rights and civil liberties allegations submitted by the public regarding U.S. Department of Homeland Security (DHS) policies, activities, and personnel. [email protected] Reada complete list of CRCL's routine uses. DHS employees, applicants for employment with DHS, or former DHS employees who believe they have been discriminated against on the basis of race, color, religion, national origin, sex, age, physical or mental disability, protected genetic information, or reprisal for Equal Employment Opportunity (EEO) protected activity may review the EEO complaint process for further information. In the event our office needs to contact you for additional information or clarification, please consider Kim Nicholson Children's Special Health Care Services information and FAQ's. Home to an array of public health programs, initiatives and interventions aimed at improving the health and well-being of women, infants, families and communities. FAX: 517-241-0093, The Joint Commission The information is collected to monitor the. Information on DHS Applications and Forms grouped by category. Select a county above for resources near you, Helping Michigan residents solve their legal problems, Are You Being Evicted? Looking for U.S. government information and services? management official responsible for the retaliation. Information on the grant awarded for the State Innovation Model Proposal, Offers resources for agencies who operate the Weatherization Assistance Program in the state of Michigan. You can also try calling the main MDHHS phone line at (517) 241-3740. Use this section to clearly describe your complaint. Contact MDHHS Michigan Department of Health and Human Services Organization Details Elizabeth Hertel, Director View Org Chart Mailing Address 333 S. Grand Ave P.O. An official website of the United States government. Provide Find your local MDHHS office by visiting List of MDHHS Offices Want help using MI Bridges? Box 30195 Lansing, Michigan 48909 Directions Contact Information Hours: Monday - Friday, 8:00 am - 5:00 pm ET 517-241-3740 Contact Director Hertel State Hospitals Administration The Michigan Legal Help website and affiliated local self-help centers are part of the Michigan Legal Help Program. We recommend that you scan your documents together into one electronic file, not to exceed 30 MBs total. Ctr. (LockA locked padlock) Fax: 517-887-9500. You should decide if you want to disclose personal information. information about the Department's public safety programs. If you are not satisfied with the response you receive, or would like to register a complaint with the State of Michigan, you may do so in one of the following ways: Submit a letter with the following information: Michigan Department of Community Health [email protected] Please click the Save button to save or update the data. We can best process your complaint if we receive accurate and complete information. from DHS OIG. online form provides a secure route for whistleblowers to submit a Is it possible to request a different caseworker? Support for Michigan Legal Help is provided by: Copyright 2023 Michigan Legal Help. The U.S. Department of Homeland Security has many avenues for the public to provide feedback and make complaints involving DHS employees or programs, alleged violations of civil rights and civil liberties, immigration filing, travel redress, and other types of grievances. Prevention of diseases & conditions such as heart disease, cancer, diabetes and many others. All rights reserved. 345 and 42 U.S.C. ICE's Victims Engagement and Services Line (VESL)U.S. Immigration and Customs Enforcements (ICE) Victims Engagement and Services Line (VESL) serves as a comprehensive and inclusive support system for all victims, regardless of immigration status or the immigration status of the perpetrator. Looking for U.S. government information and services? Type of Fraud . Petoskey , MI 49770, Office: (248) 338.5842 Discrimination based on race, ethnicity, national origin, religion, sex, sexual orientation, gender identity, or disability; Violations of rights while in immigration detention or as a subject of immigration enforcement; Discrimination or inappropriate questioning related to entry into the United States; Violations of due process rights, such as the right to timely notice of charges or access to a lawyer; Disability accommodation complaints under. McLaren Health Care and/or its related entity, Call the toll free Complaint Hotline at 800-882-6006, Complete a Health Facility Complaint Form (BHS-OPS-361), Submit the BHS Online Complaint Form on internet at, Manage Your Health After Being Discharged, Complainant's name, address, and telephone number. providing your name and/or contact information to allow for follow-up contact if needed. FOIA allows individuals the right to request access to Federal records. Lansing, MI 48909. Information on child support services for participants and partners. Information on Safe Sleep for your baby, how to protect your baby's life. Sometimes it is hard to reach your caseworker. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. Can you identify the law, rule, regulation violated? Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Licensing information for Adult Foster Care and Homes for the Aged, Child Day Care Facilities, Child Caring Institutions, Children's Foster Care Homes, Child Placing Agencies, Juvenile Court Operated Facilities and Children's or Adult Foster Care Camps. MDHHS created the Michigan Online Reporting System for mandated reporters to submit non-emergency complaints of suspected child abuse and neglect. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. How do I know if my county office is currently a Universal Caseload (UCL) office? or https:// means youve safely connected to the .gov website. Director, Patient Experience The Program works with judges, courts, lawyers, bar associations, nonprofit legal aid agencies, legal self-help centers, libraries and many others to promote coordinated and quality assistance for persons representing themselves in civil legal matters in Michigan.